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CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Call us at 123-456-7890 or send us an email at info@mysite.com

FAQ

How do I track my order?

 

Once your order has shipped, you will receive a confirmation email with your tracking number and a link to track your package.  Please allow 

1-3 business days for your order to be processed and shipped. The tracking information may take up to 48 hours to update after your order ships. 

 

 

 

What are your delivery options?
 

At Kaptivate Kouture, we want to make receiving your order as easy and convenient as possible! We offer Standard shipping. Please allow 2-5 business da to receive your order. 

 

 

 

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What is your returns policy?
 

At Kaptivate Kouture, we take pride in providing our customers with trendy, classy, and elegant fashion. 

ALL SALES ARE FINAL. We do not accept returns, exchanges, or offer refunds on purchases once an order has been completed 

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